Privacy policy

Privacy Policy

Last Updated: August 15, 2026

Avelle ("Avelle", "we", "us", or "our") operates avelle.in. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect, how we use it, and how you can contact us regarding your information.

Information We Collect

When you use our website, place an order, contact us, or otherwise interact with Avelle, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Payment-related information necessary to process your transaction

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Cookies and similar technologies

We do not generally store complete payment card details ourselves. Payments may be processed by third-party payment providers, which handle payment information according to their own privacy policies and security practices.

How We Use Your Information

We may use your information to:

  • Process and fulfil your orders.

  • Process payments and provide order confirmations.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Process returns, refunds, and exchanges.

  • Communicate with you about your orders.

  • Improve our website, products, services, and customer experience.

  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity.

  • Comply with legal and regulatory requirements.

  • Send promotional communications where permitted and where applicable consent or another lawful basis is required.

Cookies

Avelle and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support marketing or advertising activities.

You can manage certain cookie settings through your browser and, where available, through cookie or privacy controls provided on our website.

Disabling certain cookies may affect website functionality.

Third-Party Service Providers

We may use third-party service providers to help operate our store and provide services such as:

  • Website hosting and ecommerce infrastructure

  • Payment processing

  • Shipping and logistics

  • Analytics

  • Marketing and advertising

  • Customer communication

  • Fraud prevention

These providers may process information as necessary to provide their services.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfil transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to access, correction, deletion, withdrawal of consent, or other rights provided under applicable data-protection law.

To make a privacy-related request, contact us using the information below.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy:

Avelle
Email: kartiknagani17@gmail.com
Phone: +91 8305753703
Website: avelle.in

This policy is intended to describe our current practices and should be read together with our other website policies.